god 111's Privacy Policy

Introduction and Definitions

god 111 is an online entertainment and betting platform designed for Bangladeshi users. We believe your personal information is a valuable asset and protecting it is our primary responsibility. This Privacy Policy ("Policy") describes how god 111 collects, uses, processes, and protects your information.

Below are definitions of some important terms used in this policy:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, mobile number, email address, date of birth, or financial transaction details.
• Processing: Any operation performed on data — collection, storage, modification, retrieval, or deletion.
• Third Party: Any person or organisation other than god 111.
• Platform: god 111's website, mobile app, and all associated services.

This policy complements our Terms and Conditions and both documents should be read together. To learn more about god 111's overall services, visit our About Us page.

Data Collection

god 111 collects your information in various ways. This collection process is fully transparent and you are always informed about what information is collected and why.

2.1 Information Collected at Registration

When you create an account on god 111, we collect the following information:

• Full name
• Mobile number
• Email address
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket, or Upay number)

2.2 Information Collected Automatically During Use

When you use the god 111 platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Visit times and session details on the platform
• Time spent on each page
• Deposit and withdrawal history
• Game play history and preferences

2.3 Information for Identity Verification

To ensure the security of financial transactions and prevent fraud, we may in some cases request additional information for identity verification. This may include a copy of your national identity card or passport. This process is known as KYC (Know Your Customer).

Purpose of Data Use

god 111 uses collected information only for specific, legitimate, and clearly defined purposes. We do not use it beyond the purpose for which it was collected.

Your information is used for the following:

• Account Management: To complete registration, login, and account verification.
• Transaction Processing: To securely complete deposit and withdrawal requests.
• Customer Support: To resolve your questions and issues via 24/7 live chat and email.
• Security: To prevent unauthorised access, fraud, and other harmful activities.
• Service Improvement: To improve platform features for a better experience.
• Personalised Experience: To suggest games, bonuses, and offers based on your preferences.
• Legal Obligations: To comply with applicable laws and regulations.
• Communication: To send important account notifications and updates.

god 111 does not sell your information or transfer it to third parties for commercial purposes.

Data Storage and Security

god 111 has adopted industry-standard technical and organisational measures to protect your personal information.

4.1 Encryption and Technical Protection

Our platform uses SSL (Secure Socket Layer) technology, which encrypts all data between your browser and our servers. Passwords are never stored directly — only an encrypted hash is kept. Payment information (bKash, Nagad, Rocket, Upay) is processed through secure gateways.

4.2 Data Retention Period

god 111 retains your information for as long as it is needed to provide the service or as required by legal obligations. Even after an account is closed or deactivated, financial transaction records may be retained for a specified period.

4.3 Server Security

Our servers are hosted in secure data centres and undergo regular security audits. We use firewalls, intrusion detection systems, and regular backup procedures. In the event of a data security breach, we will notify you as soon as possible in accordance with applicable regulations.

Sharing Data with Third Parties

god 111 may share your information with third parties in limited and specific circumstances. These are:

5.1 Payment Processors

To complete deposit and withdrawal processes, we work with bKash, Nagad, Rocket, and Upay. These organisations will only receive the information necessary to complete transactions.

5.2 Game Providers

Game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe receive the minimum information necessary to deliver their games. These providers are governed by their own privacy policies.

5.3 Legal Requirements

We may be required to provide information in response to court orders, legal proceedings, or valid requests from government authorities.

5.4 Prohibited Sharing

god 111 never sells, rents, or shares your information with advertising networks. A confidentiality agreement is signed with any third party before any information is shared with them.

Cookie Policy

The god 111 platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Strictly necessary for the platform to function properly — login sessions, security verification, etc.
• Functional Cookies: To remember your preferences and settings — language, theme, etc.
• Analytics Cookies: To understand platform usage and improve the service.

6.2 Cookie Control

You have the ability to accept or reject cookies by changing your browser settings. However, please note that disabling certain essential cookies may cause some platform features to stop working properly.

Your Rights

As a god 111 user, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Object: The right to object to any purpose for which your information is used.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.

To exercise these rights, contact our support team. god 111 will respond to your request within a reasonable time.

To learn more about your rights and protections regarding responsible gaming, see our Responsible Gaming guidelines.

Protection of Minors

god 111 is for persons aged 21 and above only. We want to make it absolutely clear that no person under the age of 21 may register or use our platform.

Date of birth is verified at registration and additional identity verification may be required in cases of doubt. We do not knowingly collect information from any minor. If it comes to our attention that an account is being operated using a minor's identity, that account will be closed immediately and all information will be deleted.

Policy Changes

god 111 may update this Privacy Policy from time to time. Amendments may be made due to service improvements, technical changes, or legal requirements.

If any significant changes are made, we will notify you by email or through the application. Continued use of god 111 after changes are made will be taken as acceptance of the updated policy.

The "Last Updated" date at the top of this page will always show the date of the most recent revision. We recommend that you review this policy regularly.

Contact

For any questions, concerns, or requests regarding this Privacy Policy or your information, contact the god 111 support team:

• Live Chat: Instant assistance available 24/7 via direct chat.
• Email: [email protected]
• Language: Support is available in both Bengali and English.

Our team generally responds to your requests as quickly as possible. For common questions, you may also find answers in our Frequently Asked Questions (FAQ) section.